You’re not looking for a lecture on how sump pumps work. You need yours fixed before the next storm rolls through Julian.
North Carolina gets 45 inches of rain a year. That’s seven inches more than the national average. When those spring thunderstorms dump 10+ inches in a day, your sump pump is the only thing standing between your basement and thousands of dollars in water damage. If it’s not working, you’re one heavy rain away from floating storage boxes and ruined drywall.
We’ve spent over 30 years keeping basements dry across Guilford County. We know what fails, when it fails, and how to fix it fast. Float switches burn out. Discharge lines clog. Motors seize during the exact moment you need them most. We diagnose the actual problem, not just the symptom, and get your system running before the water rises.
You get a dry basement, protected belongings, and the confidence that your home can handle whatever weather Julian throws at it. No frantic Google searches at 2 AM. No scrambling for a shop vac while water pours in.
We’ve been protecting homes in Julian and throughout Guilford County since before most people even knew what a sump pump was. We’re not new to this. We’re not learning on your property.
We’re BBB accredited and NADCA certified because credentials matter when someone’s working in your home. But what matters more is that we’ve seen every type of failure, every basement configuration, and every weather pattern this area can produce. We know Julian gets hit hard during hurricane season. We know local rivers crest 3-4 feet above flood stage when the storms stack up.
That local knowledge means we don’t waste your time or money guessing. We show up, assess what’s actually wrong, and fix it right. You’re not a ticket number. You’re a neighbor who needs their basement protected, and we’ve been doing exactly that for over 30 years across Greensboro, High Point, Burlington, and every community in between.
First, we listen. You tell us what’s happening—strange noises, water pooling, pump running constantly, or complete silence when it should be working. That gives us a starting point before we even arrive.
When we get to your home in Julian, we inspect the entire system. Not just the pump, but the sump pit, the discharge line, the check valve, the float switch, and the electrical connections. Most failures happen because one component quit, but homeowners only notice when water starts backing up. We find the root cause.
Then we explain what we found in plain terms. If your motor burned out, we tell you that. If your discharge line froze and cracked last winter, you’ll know. If it’s a simple clog in the pit, same thing. You get the real diagnosis, the fix that’s needed, and what it’ll cost before we touch anything.
We make the repair or handle the replacement right then when possible. You’re not waiting days for parts while your basement’s at risk. We stock the reliable equipment that actually holds up in North Carolina’s weather. Cast-iron pumps. Quality check valves. Battery backup systems for when the power cuts out during storms.
You end up with a system that works, a clear understanding of what was wrong, and the contact info for people who’ll actually pick up when you call again.
Ready to get started?
Sump pump repair covers everything from motor replacement to float switch fixes, discharge line clearing to check valve installation. If it’s part of keeping water out of your basement, we handle it.
But sometimes repair isn’t enough. If your pump is 10+ years old and struggling, replacement makes more sense than throwing money at a system that’s going to fail again in six months. We install tested, reliable cast-iron sump pumps built to handle Julian’s heavy rainfall and seasonal flooding. These aren’t the cheap plastic units that crack after two years. They’re the systems that run for a decade without complaint.
Sump pump maintenance is the service most people skip until it’s too late. A yearly inspection catches the small problems before they become emergencies. We clean your sump pit, test the float, check the discharge line for clogs or freeze damage, and make sure your backup battery still holds a charge. That last part matters more than you think—729,200 North Carolina properties are at substantial flood risk, and most sump pump failures happen during power outages when storms hit hardest.
We also handle emergency plumber calls when your basement’s actively flooding and every minute counts. You’re not going on a waiting list. We understand that water doesn’t wait for business hours, and neither do we when Julian homeowners need help.
If your crawl space needs a sump pump installation because water’s pooling under your house, we do that too. Moisture under your home leads to mold, wood rot, and air quality problems throughout your house. A properly installed crawl space sump pump stops that cycle before it starts.
If your pump is making grinding noises, running constantly without moving water, or not turning on at all, something’s wrong. The question is whether it’s worth fixing.
Age is the biggest factor. Sump pumps typically last 7-10 years with regular use. If yours is in that range and showing problems, replacement usually makes more sense than repair. You’ll spend money on a fix now, then face another failure in a year or two anyway.
But if your pump is newer and the issue is a clogged discharge line, a stuck float switch, or a tripped breaker, repair is straightforward and cost-effective. We assess the actual condition of your system and tell you honestly which route makes sense. You’re not getting upsold on a new pump if cleaning out your sump pit solves the problem.
Power outages are the number one killer. Your sump pump runs on electricity, and when severe weather knocks out power across Guilford County, pumps go silent right when you need them most. That’s why battery backup systems exist—they keep your pump running even when the grid’s down.
The second most common failure is overwhelmed capacity. If your pump is undersized for the amount of water entering your sump pit during heavy rainfall, it can’t keep up. Julian sees storm systems that dump 10+ inches of rain in short periods. A pump that works fine during normal conditions will fall behind when that much water hits at once.
Mechanical failures spike during high-use periods too. A pump that’s been sitting idle suddenly runs nonstop for hours during a storm, and weak components give out under stress. Float switches stick. Motors overheat. Discharge lines that were partially clogged completely block when debris gets pushed through. Regular maintenance catches most of these issues before storm season, but most homeowners don’t think about their sump pump until it stops working.
If you want your basement protected during the storms that actually cause flooding, yes. A sump pump without battery backup only works when you have power. The problem is that severe weather in North Carolina routinely knocks out electricity for hours or even days.
Think about when your basement is most at risk. It’s not during light drizzle on a sunny afternoon. It’s during the hurricane remnants, the spring storm systems, and the severe thunderstorms that take down power lines. Your sump pump goes dead exactly when water is pouring into your sump pit the fastest.
A quality battery backup system costs a fraction of what you’d pay to remediate water damage, replace ruined belongings, and deal with mold growth. FEMA estimates just two inches of water in a 2,500-square-foot home causes over $26,000 in combined damage to the structure and contents. A backup battery is cheap insurance. We install systems that actually hold a charge and kick on automatically when your primary pump fails or loses power. You don’t have to do anything—it just works when you need it.
Once a year, ideally before spring storm season hits Julian. That’s when North Carolina sees the heaviest rainfall and your sump pump will work the hardest.
Annual maintenance isn’t complicated, but it catches the problems that turn into emergencies. We clean out your sump pit so debris doesn’t clog the intake or jam the float switch. We test the float to make sure it’s triggering the pump at the right water level. We inspect the discharge line for cracks, clogs, or freeze damage from winter. We check electrical connections and verify your backup battery still holds a charge.
Most sump pump failures are preventable. A stuck float switch is a five-minute fix during maintenance, but it’s a flooded basement if it happens during a storm and you don’t catch it. Same with a partially clogged discharge line—easy to clear during a service visit, but it’ll cause your pump to run constantly and burn out the motor if left alone. You’re not paying for maintenance because we need the work. You’re paying because it’s substantially cheaper than emergency repairs and water damage restoration.
We handle both. Crawl space sump pumps work the same way as basement systems—they remove water before it causes problems. The difference is that crawl space issues often go unnoticed longer because you’re not down there regularly.
Water in your crawl space is just as damaging as water in your basement, sometimes worse. It leads to mold growth, wood rot in your floor joists, and humidity problems that affect your entire home’s air quality. That moisture gets pulled up into your living space, creating musty odors and potential health issues.
If you’ve got a sump pump in your crawl space that’s not working, we’ll get down there and fix it. If you don’t have one but you’re seeing standing water, moisture on the vapor barrier, or signs of ongoing dampness, we’ll assess whether sump pump installation makes sense for your situation. Some crawl spaces need pumps. Some need better drainage. Some need both. We’ve worked in enough Julian crawl spaces to know what actually solves the problem versus what just moves it around.
Yes. When your basement is flooding, you can’t wait until next Tuesday for an appointment. We respond to emergency calls because we know water damage doesn’t stick to a schedule.
Emergency sump pump repair means we prioritize getting to your home fast, diagnosing the problem quickly, and implementing a solution that stops the immediate crisis. Sometimes that’s repairing your existing pump. Sometimes it’s installing a temporary pump while we order parts. Sometimes it’s a full replacement because your system is beyond saving and your basement is actively taking on water.
We keep common parts and quality replacement pumps available because emergency calls are often time-sensitive. You’re not waiting days for us to special-order a motor while water seeps into your foundation. We stock what we need to handle the majority of failures on the spot. The goal is simple—stop the water, protect your property, and give you a system that works. Everything else can be fine-tuned later, but first we need to keep your basement from flooding.
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